Business Improvement Specialist - Queenstown (QLDC)

Lakes District Council is at the very heart of a dynamic community. Our services are essential to the people in our region and include infrastructure development, community recreational facilities and planning, building and other regulatory services.

We’re proud to be QLDC, and in response to the growth the district has experienced over recent years, QLDC has itself experienced substantial growth. We genuinely believe in developing our people and providing them with all the tools and opportunities needed to succeed.

About the role:
You will apply your expertise in project management, system implementation and relationship management to develop strategic solutions that enhance internal efficiency and improve customer experiences. A sharp eye for detail, strong organisational skills, and a commitment to delivering projectson time are essential.

With a focus on aligning current business systems and processes with future organisational needs, you’ll play a pivotal role in achieving greater operational effectiveness, reducing costs, and elevating service standards.

Responsibilities of the role:

• Developing and managing project plans, including scope, timelines, milestones, resources, and quality control.
• Providing detailed management reports on project progress and key milestones.
• Building and maintaining strong relationships with internal teams, external partners, and solution providers.

What we offer:
We are proud to offer a comprehensive benefits package that supports your health, wellbeing, and professional growth, including:

• Southern Cross Wellbeing One Plan
• Discounted membership to our health and fitness facilities
• Hybrid working practices
• Genuine commitment to your training and career development

What you'll bring:
You will be a motivated professional with over 10 years of proven expertise in the IT industry, specialising in information systems and project management. We are looking for a candidate with strong relationship skills who thrives in connecting and collaborating with a variety of teams.

You’ll bring a strategic mindset, exceptional problem-solving skills, and the ability to navigate change, stress, and conflict with a balanced approach. With excellent planning, multitasking, and organisational abilities, you’ll thrive under pressure while meeting tight deadlines.

To best succeed in this role, you’ll have:

• Tertiary Bachelor’s degree qualification, preferably in information systems or business studies, or extensive and comparable relevant experience
• Experience in Change Management and Project Management is highly desirable.

For any questions prior, please contact Tim Miller, Business Projects Manager, on [email protected]

Applications close: 21st August 2025.

Please note we will review and process applications as they come through; we encourage your early application.