Business Support Officer - Central Otago

Lakes District Council is at the very heart of a dynamic community. Our services are essential to the people in our region and include infrastructure development, community recreational facilities and planning, building and other regulatory services.

We’re proud to be QLDC, and in response to the growth the district has experienced over recent years, QLDC has itself experienced substantial growth. We genuinely believe in developing our people and providing them with all the tools and opportunities needed to succeed.

About the role:
You will be responsible for ensuring that the Property & Infrastructure Directorate runs smoothly and efficiently by providing high-quality, consistent business support services. As part of a collaborative Business Support team, you will help meet the directorate’s diverse needs by delivering seamless support and identifying opportunities to improve processes. You'll also play a vital role in onboarding, training, and providing resources to up skill our team on systems and processes.

Responsibilities of the role:

• Coordinating and managing procurement and purchasing activities for the directorate.
• Providing Contract Management support.
• Administering and preparing responses to requests for information (from the public, media, and elected members) in accordance with agreed standards and processes.
• Compiling team and directorate-level reports & overseeing the governance processes within the directorate.
• Assisting with the directorate’s continuous improvement initiatives.
• Engaging and collaborating with teams across the wider organisation.

What we offer:
We are proud to offer a comprehensive benefits package that supports your health, wellbeing, and professional growth, including:

• Southern Cross Wellbeing One Plan (Full time, permanent only).
• Discounted membership to our health and fitness facilities.
• Hybrid and flexible working practices.
• Genuine commitment to your training and career development.

What you'll bring:
This role is the cornerstone of our directorate – the go-to person who keeps everything running smoothly. You'll provide vital business support across a range of teams and managers, so a proactive and adaptable attitude is essential. We’re looking for someone who thrives on variety, builds strong working relationships with ease, and can confidently juggle competing priorities. Your strong attention to detail, passion for supporting colleagues, and ability to manage tasks efficiently will be key to your success.

To best succeed in this role, you’ll have:

• Relevant tertiary qualification or equivalent body of applied working knowledge.
• You will have at least 5 years of administrative experience and advanced proficiency in computer software (with TechnologyOne experience) is highly desirable.
• High level of organisational skills to manage multiple priorities and meet deadlines.
• Highly developed written and verbal communication skills, and exceptional interpersonal and a strong customer ethos.
• Working knowledge of local government highly desirable.

For any questions prior, please contact Shelley Dawson, Business Support Manager at [email protected].

Applications close: Friday 1st August 2025.

Please note we will review and process applications as they come through; we encourage your early application.