Part-time Health & Fitness Customer Service Advisor - Queenstown (QLDC)

Lakes District Council is at the very heart of a dynamic community. Our services are essential to the people in our region and include infrastructure development, community recreational facilities and planning, building and other regulatory services.

We’re proud to be QLDC, and in response to the growth the district has experienced over recent years, QLDC has itself experienced substantial growth. We genuinely believe in developing our people and providing them with all the tools and opportunities needed to succeed.

About the role:
Acting as first point of contact for the public, you’ll be handling sales, assisting with facilities set ups and answering customer queries.

Responsibilities of the role:

• Processing customer enquiries, membership sales, event ticketing
• Assisting with casual bookings
• Recording existing and potential members details
• Giving members of the public facility tours
• Informing members are aware of current promotions

What you'll bring:
You’ll be self-motivated and enjoy working with an energetic team who have a passion for sports, health and wellness. You will be an excellent communicator and always eager to help. Working calm under pressure, you’ll also be experienced in dealing with customers’ feedback and working through solutions. An interest in the recreation or leisure industry is a bonus!

To best succeed in this role, you’ll have:

• Minimum 2 years’ experience in a customer-facing role• NCEA Level 2 in Sports and Recreation
• Current First Aid certificate
• Strong organisational and planning skills
• Ability to work in a fast-paced environment

To apply, please follow the link or for any questions please contact Cass Harvey, Sales & Service Supervisor at [email protected]

Applications close: Wednesday, 18th June

Please note we will review and process applications as they come through; we encourage your early application.