Facilities Contract Manager (Property) - Central Otago (QLDC)

Lakes District Council is at the very heart of a dynamic community. Our services are essential to the people in our region and include infrastructure development, community recreational facilities and planning, building and other regulatory services.

We’re proud to be QLDC, and in response to the growth the district has experienced over recent years, QLDC has itself experienced substantial growth. We genuinely believe in developing our people and providing them with all the tools and opportunities needed to succeed.

About the role:
A key role within the organisation, you will be the subject matter expert in Facilities Operations and advisor to the Facilities & Fleet Manager, Property Director, Senior Management and the Council. You will assist the Facilities & Fleet Manager to provide excellent strategic and operational management of QLDC’s Facilities contracts, assets and services.

Effective and efficient management of the Facilities contracts across all aspect of our Facilities and auxiliary contracts is key to this role as these contracts inform the Planned, Preventive & Reactive Maintenance activities and investment spend related to QLDC’s built facilities infrastructure. Ensuring the required public service levels, environmental and community expectations are met, both now and in the future for all our facilities.

Responsibilities of the role:

• Management of QLDC’s Facilities Maintenance Management Contract, CCTV & Security,
  Commercial Cleaning and Fleet Vehicle Contract Support and act as QLDC’s representative on operational contracts.
• Lead, manage and monitor the performance of the Facilities Contract for QLDC owned & leased facilities and assets
• Ensure clear performance expectations in line with Property and Infrastructure objectives for all direct reports and effectively manage to the agreed expectations.
• Budget management (including forecasting)
• Monthly reporting on budget tracking, H&S, progress and compliance to the management team
• Work closely with contractors to develop maintenance/service and inspection programs, and monitor and manage delivery against programs
• Monitor the status of all contract deliverables for compliance with contract requirements
• Brief and make recommendations to management on contract related issues
• Process contract claims & Financial reporting to management
• Actively promote a culture of health and safety and engage staff in reducing risk

What we offer:

• Flexible working practices
• A host of employee benefits (including highly discounted access to our health and fitness facilities)
• Genuine commitment to your training and career development

What you'll bring:
You’ll have experience working in Facilities Contracts Management previously and will come with a knowledge base at ideally senior capacity. You’ll be confident to exercise decision-making authority under limited supervision and will hold strong communication and relationship building skills for stakeholder engagement.

To best succeed in this role, you’ll have:

• 5+ years’ experience in building or facilities management.
• Proven Experience in renewals and maintenance planning, and contracts management
• Demonstrated leadership success in an operational management role
• Strong, national industry standing and reputation
• Proven ability to establish and maintain effective relationships with contractors and other
  stakeholders to gain their trust and respect.
• Well-developed people and communications skills and a strong customer ethos.
• Ability to provide workable solutions to address a wide variety of contract and operational
  challenges particularly in situations involving change, stress, and conflict.
• Must be able to prioritise and meet deadlines with minimal supervision and work outside of core hours from time to time as required.
• Proven practical experience with financial information systems.

To apply, please follow the link or for any questions please contact Stefan Amston, Facilities and Fleet Manager at [email protected]

Applications close: Wednesday 4th June 2025

Please note we will be reviewing and processing applications as they are received; we encourage your early application.